Tough Conversations

Solutions Through Compassionate Communication.

The Trouble with Bubbles

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These days we hear a lot about people living in ‘bubbles.’ In mediation I often encounter parties whose positions are encased in a bubble, reinforced by an interior monologue that strengthens their conviction that they are right and the opposing party is wrong. In time it’s possible to pierce these bubbles and engage in conversations about mutual concerns and interests they share with the other party.

In politics bubbles have taken a more sinister significance. Living just 12 blocks from the U.S. Capitol, I’m sure many think I not only live in a bubble, but in ‘The Swamp’ as well.

If I live in a bubble, don’t an unemployed factory worker in Youngstown, Ohio, or a rancher in Oklahoma live in bubbles as well? One could argue we all live in bubbles.

Bubbles can be perilous places. While they may provide a protective ‘skin’ to keep out opposing, even ‘dangerous’ ideas, and exposure to the ‘other,’ they also prevent us from enlarging our understanding of the world beyond us.

 

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Is Lack of Transparency the Same as Lying?

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What if we neglect to tell a family member something that we feel is unimportant or even trivial, but they think IS important and not trivial? Is that lying? Or behaving falsely?

For example……

What if a family member, a care-giving sibling (CGS), uses her parents’ money to purchase a first-alert device or a home security system so she knows whether the parent has been in an accident or has a medical emergency? The other siblings live a several hundred miles away. Why bother? They’re not involved, right?

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Tips for the Governing Party from a Mediator’s Playbook

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The recent debacle over repealing and replacing Obamacare might have been avoided had the President and Congress applied these six best practices in mediation:

1. Stop the Clock. Trying to get House approval of the American Health Care Act on the anniversary of the signing of the Affordable Care Act ignored a central premise of mediation: No clock-watching. Setting a deadline might work as a negotiating tactic. But mediation isn’t negotiation. Reaching consensus among opposing parties takes time and patience, especially when hammering out a measure that needs majority approval. Imposing a cut-off date for passing such complicated legislation guaranteed failure.

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Lessons Learned – Part One: Get Issue Oriented

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As Carolyn and I consider our next steps with Tough Conversations we’d like to share some of the lessons learned mediating adult family issues. Among the most salient is that mediation is ‘issue focused.’

How many times have we been asked to mediate toxic relationships among family members who over the years have become increasingly embittered? That, we reply, is for therapists or family counselors who can help families traverse the divides that have overtaken their relationships. Often toxicity deepens when families confront an older adult member who may need care or medical help.

In these cases it’s our charge to tease out of our discussions with family members the issues or disputes that impelled them to reach out to us. In some cases no dispute exists, only decades-old enmity that needs professional counseling. [Read more…]

Have Seniors Become Their Own Worst Enemy?

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I used to like being told I look great for my age. It was a super ego-booster, made me feel special. But what did that remark really mean? It meant that the person making the remark has a stereotypical view of what older people SHOULD look like. And I didn’t fit their stereotype. It wasn’t really a compliment. It was a remark tainted with prejudice.

Seniors need to stop thinking and acting as if their age limits them.It wasn’t until I began reading This Chair Rocks by Ashton Applewhite* that the scourge of ageism in America became crystal clear. Our society is awash in it. Not only is there a psychological bias against older adults, the scourge has even infected the minds of many older Americans. And who is proof of this? Me. Yes, me. [Read more…]

The Virtue of Vulnerability

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On September 29, 2016, I sat riveted as Judge Michael Aloi of West Virginia encouraged mediators to become more vulnerable.[1}

The message, the messenger, and the audience’s response were stunning.

The Virtue of Vulnerability by Carolyn ParrThe message was surprising because mediators are usually encouraged to be neutral. Judge Aloi reminded us that most of our clients are experiencing deep pain. Our visible empathy and deep listening can help them feel safer—show them they’ve been heard. Judge Aloi said our vulnerability shows we connect with them. It telegraphs, “You are important to me. You matter.” [Read more…]

The High-Wire Act Called Mediation

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I once heard an experienced mediator comment: “I care, but I don’t care that much.” I never quite grasped his meaning. Was he suggesting that a mediation session is entirely in the hands of the parties, and if they can’t reach an agreement within a specific period of time, tough luck? Or did he feel that, despite how close the parties got to an agreement, if an impasse arose, he’d be damned if he’d fall on his sword to help them reach the finish line?

The High-Wire Act Called Mediation by Sig CohenNot always, but in many mediations, I feel like I’m one of the Flying Wallendas, balanced on a high wire trying to accomplish two things:

  1. Help the parties reach the far end of the wire (settling the case); and
  2. Not fall off the tightrope (i.e. keeping a party from leaving the session).

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Make Up 3 Stories

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Make Up 3 StoriesLike Paris, Washington, DC is a city of outdoor cafes. One of my favorite things to do while sipping a margarita at Guapo’s is to make up stories about the people passing by. It’s fun to do with a friend.

Recently, for instance, a clean-shaven, neatly dressed brown-skinned man with straight hair walked by. He wore a blue dress shirt, open at the neck, with his sleeves rolled up. He looked 30-ish, serious, focused as he entered Starbucks next door. [Read more…]

Who’d Have Thought?

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As elder and adult family mediators, we keep learning about (not-so-new) legislation, court settlements, and resources that may pleasantly surprise Whp'd Have Thought by Sig Cohenmany elders and their family members. Here are three that may benefit you, a loved one, or someone you support.

  1. Medicaid is Not a Single Program

    2.  
    Many, including myself, thought that Medicaid covers only nursing home care for low- and no-income individuals who financially qualify for the benefit. Not so. [Read more…]

The Virtues of Small Talk

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Some people think small talk is a waste of time.

I disagree.

In fact, we need more of it.

Small talk can have a big payoff.Anybody can do it. At any time. It crosses boundaries of race and age and class. My late husband, Jerry, used to wait by the curb on Monday mornings just to talk Redskins with our trash collector.

You can do it anywhere. In a supermarket, restaurant or beauty shop. Across the fence with your neighbor.

And small talk offers big benefits for a very small investment.

  1. Small talk enhances the common pool of human kindness.

    When my friend, Jim, visits his cousin in a nursing home, he always stops to speak to the other residents as well. [Read more…]