Today we’re passing along a brilliant idea by Susan Silk and Barry Goldman published in the L.A. Times April 7, 2013. It will get you through those awkward situations when you want to show support and aren’t sure how.
How not to say the wrong thing
It works in all kinds of crises – medical, legal, even existential. It’s the ‘Ring Theory’ of kvetching. The first rule is comfort in, dump out.
Here’s the link: